At Doggie Beer Bones, we value your satisfaction and want to ensure that both you and your furry friend are happy with your purchase. If, for any reason, you are not completely satisfied with our products, we offer a 30-day return policy to make things right.
Returns must be initiated within 30 days from the date of purchase. Proof of purchase, such as the order number or receipt, must be provided.
Contact our customer support team by emailing email@example.com to initiate the return process. Please provide your order details and reason for the return.
Refunds will be processed within 10 business days of receiving the returned product. Refunds will be made in the same form of payment as the original purchase.
The cost of shipping for returns is the responsibility of the customer. We encourage our customers to donate any unused products to their local animal shelter instead of shipping it back to us. This is a great way to give back to your community and help other pups in need.
We do not accept returns on opened or partially consumed dog treats due to safety and hygiene reasons.
If your dog has a specific dietary requirement or food allergy, we recommend consulting your veterinarian before making a purchase.
In the unlikely event of receiving damaged products, please contact our customer support team immediately by emailing firstname.lastname@example.org to arrange for a replacement.
Please note that this return policy applies only to purchases made directly from Doggie Beer Bones. If you have purchased our products from a third-party retailer, please refer to their return policy for assistance.